CITIZEN CHARTER
| Service Provided | Main Document to be Produced | Max Time Taken to Serve | Main Officer Responsible | Telephone |
|---|---|---|---|---|
| Approving Building Plans | 1. Duly filled application in the specimen in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 or in the case of areas outside urban development areas application obtained from the local authority 2. A certified copy of the National Identity Card of the applicant 3. 05 copies of the building plan certified by a qualified person (You may know from the website of the Local Authority or from the Front Office the applicable qualified person depending on the nature of the application) 4. A copy of the approved survey plan of the land on which the building is to be constructed (This applies only to urban development areas declared under Urban Development Authority Act.) 5. Depending on the nature of the building construction, certificates issued by the institutions mentioned in the application form. 6. When the applicant is not the owner of the land, a consent letter from the owner of the land 7. A rough sketch showing other surrounding landmarks for easy access to the location of land 8. A copy of the deed of the land certified by a Notary Public 9. In the case of land in an assessment area, the property should have been registered in the name of the owner. |
14 business days | Ranjith Bandara | 0710616350 |
| Approval for land sub-division, amalgamation | 1. Duly filled application in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 2. A certified copy of the National Identity Card of the applicant 3. 05 copies of the survey plan relating to the sub-division or amalgamation certified by a qualified person (You may know from the website of the local authority or from the Front Office the applicable qualified person depending on the nature of the development) 4. Depending on the nature of the development, certificates issued by the institutions mentioned in the application form. 5. When the applicant is not the owner of the land, a consent letter from the owner of the land 6. A copy of the deed of the land certified by a Notary Public 7. A rough sketch showing other surrounding landmarks for easy access to the location of land 8. In the case of land in an assessment area, the property should have been registered in the name of the owner |
15 business days | Ranjith Bandara | 0710616350 |
| Revalidation of development license | 1. Duly filled application form 2. The original of the approved Development Plan 3. Copy of the development license issued. 4. A copy of the National Identity Card of the applicant certified on both sides. 5. When the applicant is not the owner of the land, a consent letter from the owner of the land |
15 business days | Ranjith Bandara | 0710616350 |
| Granting cover approval for unauthorized constructions | 1. In the case of an urban development area, the application in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 and in the case of other areas the application obtained from Front Office 2. A certified copy of the National Identity Card of the applicant 3. 05 copies of the building plan certified by a qualified person (You may know from the website of the local authority or from the Front Office the applicable qualified person depending on the nature of the application) 4. A copy of the approved survey plan of the land where the building to be constructed (Applicable only to areas declared as urban development areas under the Urban Development Authority Act) 5. Depending on the nature of building construction, certificates issued by institutions mentioned in the application 6. When the applicant is not the owner of the land, a consent letter from the owner of the land 7. A rough sketch showing other surrounding landmarks for easy access to the location of land 8. A copy of the deed of the land certified by a Notary Public |
15 business days | Ranjith Bandara | 0710616350 |
| Issuing conformity certificate | 1. Duly filled application in the case of an urban development area, the application in Schedule I of the Urban Development Authority Planning and Development Regulations-2021 and in the case of other areas the application obtained from local authority 2. Copy each of development plan issued and approved plan 3. When the applicant is not the owner of the land, a consent letter from the owner of the land |
15 Working Days | Ranjith Bandara | 0710616350 |
| Issuing street line /building line certificates | 1. Duly filled application 2. A copy of the survey plan of the land 3. A certified copy of the National Identity Card of the applicant 4. When the applicant is not the owner of the land, a consent letter from the owner of the land |
15 Working Days | Ranjith Bandara | 0710616350 |
| Issuing no acquisition Certificates | 1. Application letter for non-acquisition certificate with details of the property 2. When the applicant is not the owner of the land, a consent letter from the owner of the land 3. all amounts due to the local authority should have been settled |
15 Working Days | Ranjith Bandara | 0710616350 |
| Issuing Trade license | 1. Duly filled application 2. In the case of an industry or business which requires Environmental Protection License, a certified copy of the valid Environmental Protection License |
14 Working days | Chandi Muthumali | 0712527886 |
| Levying Business tax | Business tax notice issued by the Council | 15 Minutes | Chandi Muthumali | 0712527886 |
| Levying Industrial tax | Industrial tax notice issued by the Council | 15 Minutes | Chandi Muthumali | 0712527886 |
| Environmental Protection License | 1. Duly perfected application. 2. Rough sketch of the route to the place of industry or business. 3. Details of the staff to be deployed. 4. A certified copy of the Business Registration (not needed in renewal of the license) 5. A copy of the deed of the land where the business is carried on (not needed in renewal of the license) 6. If the person who carries on the industry/business does not own the land, the agreement entered into with the owner, if any, or a certified copy of the consent letter of the owner (not needed for renewal of the license) 7. A certified copy of the approved survey plan of the land (not needed in renewal of the license) 8. A certified copy of the approved building plan (not needed in renewal of the license) |
30 Working days | Chandi Muthumali | 0712527886 |
| Issuing advertisement display permits | 1. Dully filled application 2. An identical model of the advertisement intended to be displayed, printed on A4 paper (with colors to be used); 3. In the case of an advertisement notice board installed and displayed in a reservation of any road, the original copy of the letter authorizing the same by the Road Development Authority or the Provincial Road Development Authority or the local government body having the right to the road, as applicable; 4. In the case of a billboard which is installed and displayed in a road reservation, the original copy of the letter issued by the head of the traffic department of the police station where the relevant billboard is displayed. 5. In case the applicant is not the owner of the land, the original copy of the letter stating that the owner of the land or building on which the advertisement is displayed has given permission for the same. 6. In case of billboard displayed within an area of urban development, a certified copy of the permit approved by the council or by the urban development authority under order 104 of planning and development orders of urban development authority 2021. |
15 Working Days | Chandi Muthumali | 0712527886 |
| Request for permission to cause damages to road | 1. Duly filled application 2. Rough sketch showing the easiest access road to the spot of the road damages to be inflicted. 3. A copy of the letter issued by the relevant service providing agency |
15 Working Days | Ranjith Bandara | 0710616350 |
| Removing hazardous situation caused by trees | Dully filled application form | 3 Working Days | Nadeeka Dilrukshi | 0719099142 |
| Levying and exempting from entertainment tax | 1. For the purpose of levying entertainment tax - I. printed admission tickets prepared for sale; II. computer password to place the electronic seal on the admission tickets proposed to be sold online 2. For the purpose of exempting entertainment tax - I. Depending on the value of the admission tickets to be sold, an amount equal to the entertainment tax should be deposited in the first instance; II. the estimate of income and expenditure of the entertainment activity should be submitted at the time of depositing the entertainment tax; III. the actual income and expenditure of the entertainment activity should be submitted before the expiry of 30 days from the conclusion of the entertainment activity. |
2 Working Days | Chandi Muthumali | 0712527886 |
| Renting Reception Halls/Town Halls/ Community Halls | Dully filled application form | 15 Minutes | Ruwan Pushpakumara | 0703806721 |
| Renting playgrounds | Dully filled application form | 15 Minutes | Ruwan Pushpakumara | 0703806721 |
| Providing water bowser service | Dully filled application form | 1 Working Day | Ruwan Pushpakumara | 0703806721 |
| Renting vehicles and Machinery | Dully filled application form obtained from front office or internet | 3 Working Days | Ruwan Pushpakumara | 0703806721 |
| Levying Taxes on sale of certain lands | Notice of tax on sale of certain lands sent by the Council | 1 Working Day | Jayantha Manawasinghe | 0772411643 |
| Issuing of Public performance & carnival license | 2. A rough sketch of the carnival ground drawn on A4 paper showing every feature of the carnival; 3. Letter confirming that sufficient toilet facilities (Female/male and disabled) will be provided for the people coming to the carnival; 4. Certificate of Structural Stability of the temporary buildings put up on the carnival grounds issued by a Mechanical Engineer; 5. Certificate issued by the Medical Officer of Health that unpolluted and sufficient ventilation is available for people in such buildings; 6. Letter confirming that sufficient fire extinguishers (general, electricity, and fuel fire extinguishers) are used in the case of sudden fire outbreak; 7. Certificate issued by the Medical Officer of Health that sufficient exits and security arrangements are put in place for the public to leave the place in case of a disaster; 8. Certificate issued by the OIC of the Police Station of the area that necessary arrangements are made to maintain peace and order in the carnival premises. |
5 Working Days | Jayantha Manawasinghe | 0772411643 |
| Annual lease of trading rights of shops and rights to collect fees of the weekly-fairs owned by the Council. | Sealed bid request in original and second copy in separate envelopes enclosing the following documents. 1. In the case of stalls / shops, the application form in Part IV of Annexure 02 or in the case of weekly fair, the application form in Part IV of Annexure 03 2. The original and certified copy of the receipt of the bid security deposit deposited with the Council or where the security is a bank order, the original and certified copy thereof. 3. Two certified copies of National Identity Card of Bidder 4. Two certified copies of a document confirming the address of the Bidder 5. In case the Bidder is an incorporated company, two certified copies of the Certificate of Incorporation 6. If the Bidder is an Income Tax Payer, two certified copies of Income Tax Registered Certificate. |
14 Working Days | K.M.G.W. Wasanthimala | 0572222517 |
| Levying acre tax | Re assessment notice issued by the Pradeshiya Sabha land | 15 Minutes | Chandi Muthumali | 0712527886 |
